Creating Value in Financial Services: Strategies, Operations by Edward L. Melnick, Praveen R. Nayyer, Michael L. Pinedo,

By Edward L. Melnick, Praveen R. Nayyer, Michael L. Pinedo, Sridhar Seshadri

Creating worth in monetary Services is a compilation of cutting-edge perspectives of best lecturers and practitioners on how monetary carrier agencies can reach modern-day aggressive setting. The ebook is predicated on meetings held at ny college: the 1st, `Creating price in monetary Services', held in March 1997, and the second one, `Operations and productiveness in monetary Services', in April 1998.
The ebook is basically designed to be a compendium of innovative pondering and perform within the administration of monetary prone agencies. there's no ebook at the present time that has this concentration. It comprises rules that may follow to different carrier industries. themes addressed are more and more vital all over the world because the monetary providers industries consolidate and look for leading edge new instructions and how one can create worth in a fiercely aggressive environment.

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You can be sure that ING will be among the fltst to_ take advantages of these opportunities. Let us return briefly to the statement we made at the beginning of this chapter. When the US banker advised Horace Rackham in 1903 not to invest in Ford because he felt the automobile was nothing but a fad, Mr. Rackham chose to ignore that advice. 5 million several years later. Mr. Rackham was rewarded for his vision. We believe there will be rewards for bankers, insurers, and other financial services providers who recognize now that integrated financial services will have a good future in the US market.

In view of the size and the diversity of our activities, we would be very interested in implementing our integrated financial services concept in North America. We are noticing the first signs that the strict demarcation between banking and insurance may be loosened. Supreme Court rulings have provided clarification of the authority of national banks to sell insurance and annuities. Some banks are already entering into innovative joint venture agreements with insurance companies in the field of variable annuities.

In addition to the changes with respect to emerging markets, we would also like to mention the European monetary integration. The introduction of the Economic and Monetary Union and the single currency in Europe will have a substantial impact on capital markets. Later on, we will discuss lNG's response to the creation of the Euromarket. Not only has the distribution of money changed, but also the distribution of power in the financial world. CREATING VALUE IN FINANCIAL SERVICES 25 Changes in legislation have reshaped the financial landscape.

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